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FAQs About ISO 9000 GMP FDA Online Training ClassesFAQs frequent asked questions about ISO 9000 GMP FDA online training classesIf we do not answer your question Send usyour request by email:
What is CompetitiveXpert policy? SreamQuality! and our affiliated companies worldwide are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us. See our Privacy Policy. What is CompetiveXpert refund policy? Your satisfaction is guaranteed. If you register to any of our online courses and are not satisfied with the content, let us know within 30 days of registration, and BEFORE you complete the course or are issued the online certificate: we will refund 100% of the registration fee. We are confident, that like our many other trainees, you will like any course we offer, take some of our other courses, and also recommend them to others. We are proud of our achievement, and want to show it through the explicit satisfaction guarantee that other trainers cannot offer. What is your shipping policy? All our online courses and downloads are delivered online upon registration. There is no physical shipping of any products. What is your customer service contact information? For support you can send us an e-mail to either support@competitiveXpert.com or call us. What happens after registration? Upon registration using Visa, America Express, or MasterCard you will receive an invoice, and an E-mail notification with the password and link to login and take the class. Can I purchase by Purchase Order (PO)? PO and DD 1556 purchases are available for corporate and Federal Government accounts; fax the PO. Is the credit card transaction secure? The credit card registration is done through a secure socket, so there is no risk for your credit card information, which is protected and cannot be intercepted. How do I register multiple users? If you register multiple users you will receive a password for each one of them. How does the program score the quizzes? It will circle your Answer and put a checkmark in front of the correct answer. If the checkmark is circled, it means that you selected the correct answer. Can I go back to look at the previous training slides? Yes, by using the previous button at the bottom of the training pages. Can I retake a Quizz? No, you cannot. Is there a time limit on finishing the course? No, there is no time limit. I get an error when I try to have my first quiz scored, what do I do? Your Browser cookies must be disabled. I think the program is not scoring properly, what do I do? It is most probably a misunderstanding on how the scoring is done. The program will put a checkmark in front of the correct answer, and circle your answer. If the checkmark is inside the circle, you selected the correct answer. If not, the checkmark will indicate the correct answer, and your answer will be circled with a cross inside it. If you still have doubts please continue taking the course, print the questions with their answers and then print the scored answers. You can fax it to us for review. I already login and chose a user ID but I forgot my user ID or password, what do I do? Go to the description page of the course you took and click on the Password/User ID retrieval link at the bottom of the page. I never chose a user ID and forgot my password and invoice number, what do I do? Go to the description page of the course you took, and click on the User ID/Invoice number retrieval link at the bottom of the page. I got a message saying that my session has ended, what do I do?
What is CompetitiveXpert policy?That occurs when you stay more than 20 minutes without any activity in the training course. You need to quit the browser and start again. SreamQuality! and our affiliated companies worldwide are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us. See our Privacy Policy. |
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