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Process Sigma For Business Process Improvement And Quality Management System
Process sigma service for business process automation and improvement, Business Process Capability and quality management systems
Definition of Process Sigma Measure
Sigma is a statistical concept that represents how much variation there is in a process or management system relative to customer specifications. The process of determining Sigma value is based on defining the number of defects per million opportunities (DPMO). And, the ultimate goal when deploying Six Sigma approach consists of achieving 3.4 defects per million opportunities. But, to increase a Sigma level you have to decrease the process variation. The magnitude of the variation in processes or management systems affects the quality of your products or services:
- With too much variation in the process it is hard to produce products and services within customer specifications. And, usually you get a low sigma value between 0 and 2
- With moderate variation in the system the most of the products or services meet customer specifications. You tend to be least imperfect and you get a sigma value between 3 and 5
- With little variation in the process virtually all products and services meet customer specifications. This means that you get less than 4 defects per million opportunities and you rich a high sigma value closed to 6
Process Sigma Measure Value
Measuring process capability means greater predictability in the process, allowing an organization to make reliable forecasts, meet schedules for orders, etc. By gaining control of the quality management system an organization gets less waste and rework, which lowers your costs to manufacture products or produce services that perform better and last longer. As a result, customers are happier and it is demonstrated in their loyalty. But, why use Six Sigma metric?
- Produce more sensitive indicator than percentage
- Focuses on defects relative to the system (not people)
- Even one defect reflects a failure in your customer’s eyes
- Common Six Sigma metrics make comparisons easier
Process Sigma Approach
The objective of deploying Six Sigma concept is to be able to explain the value of process and quality management system using Sigma value as an indicator of performance. There are two ways to calculate process Sigma using either the Actual Yield (Method 1) or Normal Approximation (Method 2) methods. The use of these methods is based on the type of data available. The type of data determines which appropriate method should be used for calculating Process Sigma. Process Sigma is required to perform quality management systems and business processes.
What to Do to Implement Process Sigma
- Define the mission of Quality Management System
- Establish process Sigma measure analysis (framework)
- Determine the Sigma indicator to be used (DPMO)
- Clarify the units produced or processed to calculate Sigma
- Display what is critical to support the customer’s requirements
- Define defects that do not meet a customer specification (measurable)
- Allocate personnel to be assigned to Six Sigma project
- Prepare quality assurance manual, procedures, work instructions
- Provides Six Sigma training overview to employees and staff management
- Define if you want to certify the product and system (ISO or GMP FDA)
Process Sigma Time Delivery
Process sigma involves a huge amount of data to get some interesting results. Ion such a context, measuring process capability or the variation related to your process and system depends on you. Do you have the data available to do it? Do you have the number of sales, shipping, products, or traffic? But more than that do you know how many return products or defects you have generated for a certain period of time? If so, process sigma will be delivered in a few of weeks.
Process sigma could be a Quick Hit as well as it could take months to collect measurable data in a complex environment. But, profit margins are critical in business. So, anything you can do to measure the efficiency of processes and quality of management systems is beneficial. The duration of process Sigma project depends on the availability and reliability of data. Check our Process Sigma Success Stories
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Clients that our Xperts have helped
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PROCESS IMPROVEMENT GUARANTEE
We offer “Total Satisfaction Refund Policy” for all eConsulting services that you purchase from CompetitiveXpert. If for any reason you are not satisfied with our eBusiness services or one of our experts, we will refund you. We will not charge you for our remaining time, and we will discontinue our collaboration. We are proud of our achievement, and want to show it through the explicit satisfaction of the clients that we have helped..
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CUSTOMER TESTIMONIAL
"They have provided us with the opportunity to grow our business by reducing our operational cost and implementing simple six sigma dashboards. They handled the six sigma concept and technique according to your needs, and have collaborated with us in the best manner to increase our profitability.”
CEO ArtVoila!
Stephane Cordier
President
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